Quickly Answer Employee Payroll and HCM Questions

Easy Help Desk provides shared services and support staff of all experience levels with tools, documents and access to real-time payroll results they need to rapidly research and resolve even the most difficult employee payroll queries.

Review Payroll Results and Analysis From a Single Screen

Easy Help Desk provides a real-time view into payroll results from one or more pay periods in a single dashboard, dramatically reducing the time required to identify the causes of even the most complicated payroll variances.

Automated
Intelligent Analysis

Easy Help Desk contains built-in intelligence that automatically reviews results from the pay period selected – including complex retros – and highlights reasons for pay changes. This provides time-saving insights that allow users to answer more questions in less time.

Email Documents
in Seconds

Easy Help Desk leverages SpinifexIT’s reporting and document capabilities to enable support staff to run and email documents, reports or payslips to an employee in real-time. This speeds issue resolution and improves employee satisfaction.

Time-Saving Reports
and Documents

Easy Help Desk contains built-in reports that allow requests (such as employment verification) to be completed instantly by payroll or shared service center staff of all experience levels, saving time and resources.

Support Concurrent
Employment Questions

Easy Help Desk fully supports concurrent employment payroll, so users can accurately research and resolve questions for employees with multiple personnel numbers or payroll records in a single pay period.