Easy Help Desk

Q1 – If a customer has additional infotypes, can these be added?

Q2 – Can the forms be customised?

Q3 – Can we alter the look of the reports that are called?

Q4 – Could this call a customer built Z report?

Q5 – Which payslip will this display?

Q6 – Can I have different reports / menus displayed for different users?

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If a customer has additional infotypes, can these be added?

Yes, both SAP customer delivered 9000 infotypes and any custom infotypes and/or fields added to existing infotypes can be made available within the solution.
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Can the forms be customised?

Yes. The employee summary form is a configurable form that allows you to control what data is displayed. You can also create multiple forms with different data if desired.
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Can we alter the look of the reports that are called?

Yes.
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Could this call a customer built Z report?

Yes, standard SAP reports and customer built “Z” reports can be called via the tool.
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Which payslip will this display?

Whichever payslip you designate. The Payslip Analyser automatically uses the ESS feature to determine (or default) the payslip format to display within the Payslip Analyser. If you require an alternative payslip to display within the payslip analyser, you can designate it as such.
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Can I have different reports / menus displayed for different users?

Yes, The Payslip Analyser is designed to be used by users of different skill levels. It is possible to restrict what a user will see when they use the tool. These access rights are classified into User Groups. All users that will have access to the Payslip Analyser will have their SAP user-id assigned to a User Group which limits the menus and reports that they have access to.
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